FAQ
Frequently Asked Questions
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If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. Products must be returned in their original condition and the refund will be processes once we receive the package.
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. After processing, items typically arrive within 3-5 business days. Shipping times might vary depending on location and other factors.
2-Year Warranty:
All AIRA products come with a two-year warranty covering defects in material and workmanship under normal use. This warranty extends only to the original purchaser.
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To make a warranty claim, please contact our customer service with your purchase details and a description of the problem. We may require a receipt and a return of the product for inspection.
Limitations:
The warranty is void if the product is modified, improperly installed, or used in a manner not intended by the manufacturer.
For complete warranty details or specific questions, please contact our customer support team.
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